• I think that some sort of dealing with harassment is important, but it has to be done carefully, of course. I raise an eyebrow at the question itself, since it seems that the way it is phrased means that "community" and "harassment" go together, but I know what you mean.

    Community management is important. A number of places became successful in spite of not having it, or perhaps -because- of not having it. And then they became mainstream and mainstream doesn't fly with a lack of standards. This is precisely the problem that other places like Twitter and Reddit are having. You can't be a publicly traded "alternative" platform.

    But community management is hard, too. One way to be offensive is to be easily offended, so the community managers have to walk a fine line. I've run communities and know it takes work and wisdom. But it's worth it to have a place where people can discuss, not just be either in an echo chamber or a troll-fest.