Cofounder and head of product at Imzy. We should be friends! :)
How to post a good corporate apology. Get this right.
Marketing - How to post a good corporate apology - View - Imzy
Companies fuck up. It happens. You make a bad judgment call, you don't think about all the implications of a change, or something just plain doesn't work/breaks. But sometimes the worst part of the fu...
imzy.com
Post I wrote in /marketing about corporate apologies, plus our internal guide for writing a corporate apology that I created for Imzy. Of all the things, don't mess this one up.




... Is there something we should know?
That I'm prepared should you ever break things. :P