I Don't Feel Your Pain: Overcoming Roadblocks to Empathy

I Don't Feel Your Pain: Overcoming Roadblocks to Empathy

According to emotional intelligence author, Daniel Goleman, empathy is defined as (1) understanding the emotional makeup of people and (2) treating people according to their emotional reactions. Goleman and other emotional intelligence and workplace competency researchers have consistently identified empathy as a core component of emotional intelligence and a powerful predictor of success in many professions.

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