Modern management practices focus on customer focused continual improvement, process thinking +experiment based learning
People Don't Fail, Processes Do
People Don't Fail, Processes Do
Lean isn't only a mindset. It gives you and your organization tons of tools and techniques you can apply immediately to improve your business processes. One of my favorites is the 5 Whys. It's the best demonstration I think of how in fact, people don't fail, processes do.
lean.org


