T-Mobile 'ghost calls' clog Dallas 911. Families blame backlog for deaths.

T-Mobile 'ghost calls' clog Dallas 911. Families blame backlog for deaths.

On @FOX4 10pm hear from a mom whose baby died while waiting for #Dallas 911 to pick up. T-Mobile in town 2 fix prob pic.twitter.com/dGQsEuPVjl - Alex Boyér (@AlexBoyerFox4) March 16, 2017 Since November of last year, Dallas officials and cellphone provider T-Mobile have known that a mysterious technology glitch was wreaking havoc on the efficiency of the city's 911 call center, tripping "ghost calls" to dispatchers and placing legitimate callers on hold for unsafe spurts of time.

washingtonpost.com